Privacy Policy

Account information (your name, email and password hash), the contracts and offer details you create, and basic usage and billing information processed by our payment provider, Stripe. We do not store full payment-card numbers.

If you connect your Gmail account, SendMLS requests only the gmail.send scope, which permits sending mail on your behalf. We use this access solely to send the offers you compose in SendMLS — nothing else.

We do not read, index, store or analyze the contents of your mailbox. We store your Google refresh token encrypted at rest (AES-256-GCM) and decrypt it only in memory at the moment of sending. You can disconnect Gmail at any time from Settings, which revokes the token and deletes it from our systems. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

When you enter a property address, we query third-party and public sources (such as county records and active listings) to help fill in property details. We store the results with your offer. We do not use your offers to train models for other customers.

To provide and secure the service, process your subscription, send transactional email you initiate, and respond to support requests. We share data only with service providers who help us operate (for example, our hosting, database and payment providers) under confidentiality obligations.

We keep your data while your account is active. You can edit or delete your offers and templates, disconnect Gmail, or ask us to delete your account by emailing support. We will delete or de-identify your data within a reasonable period, except where retention is required by law.

Questions about privacy? Contact support@sendmls.com.